Refund policy

1. Returns and Exchanges

Timeframe: Returns or exchanges are accepted within 7 days from the date of delivery.

Reverse Shipment Fee: A fee of up to ₹100 per item may be deducted as per our Fair Usage Policy.

Return Pickup Attempts:

• Return pickups will be attempted within 24–48 hours from the date of the request.
• A maximum of three pickup attempts will be made.

Service Availability: Reverse pickup is subject to service availability in your area.

2. Refund Process

• Refunds will be credited to your original payment method within 1–2 working days after the return pickup is completed.

3. Conditions for Returns

• Items must be in their original condition with intact tags.
• Products that are visibly used, worn, or returned in poor condition will not qualify for a refund.